Installation + Delivery

Our installers are Steelcase-factory trained + certified on proper installation techniques.

They are required to participate in an annual safety training and in monthly meetings for product updates and installation training.

Our installers, delivery drivers, service techs and distribution-center personnel work in close cooperation with our project manager and workplace consultants to accommodate our customers’ needs.

We operate our own fleet of delivery trucks, installation and service vehicles and maintain a staff of professional drivers and delivery personnel.

“I can depend on getting an outstanding job throughout the entire process.”

Kevin, Ariel Corporation

Typical Timeline

Installation Timeline

testimonial - Mercy Health

“Recent installation went very well. Installers were prompt and courteous.”

Kelly, Mercy Health

Service + Technicians

LOTH maintains three full-time service technicians in addition to the 20+ full-time installation staff previously mentioned that evaluate and file warranty claims post-install. Our service technicians have an average industry experience of 15+ years and are well-trained to handle all service issues that may arise.

In addition to a well-stocked van for each service technician, LOTH maintains a large service parts inventory at its facility. LOTH has a full-time service coordinator who schedules our service technicians.

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