Director of Coordination & Customer Experience
Tracy joined LOTH in October of 2015. She spent her first 3 years with LOTH responsible for the development and day to day management of our coordination teams, both in the Cincinnati and Columbus markets. In October 2018, Tracy transitioned to our Cincinnati market full time and has also been overseeing our Design Team.
Tracy has over 20 years of experience in various leadership roles which include customer service, sales support and project management. Previous to LOTH she was the Director of Sales Support for the Interiors Division at Standard Textile, and prior to Standard Textile worked for United Stationers and ended her career there leading their furniture team. Tracy is passionate about teamwork, driving change and developing/implementing new strategies in collaboration with sales, design, project management, and operations to ensure our customers an exceptional customer experience.
Tracy is a life-long Cincinnati resident and attended Deer Park High School and the University of Cincinnati, She currently resides in Milford, Ohio with her family.